Terms of service

TERMS OF SERVICE

Last Updated: June 12, 2026

OVERVIEW

Welcome to TrustyCart!

The terms "we", "us" and "our" refer to TrustyCart. TrustyCart operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). TrustyCart is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy available at:

https://trustycart.in/policies/privacy-policy

If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account.

SECTION 2 - OUR PRODUCTS

We have made every effort to display our products accurately. However, product colors, appearance, and packaging may vary slightly depending on device displays and supplier updates.

We do not guarantee that products will appear exactly as shown on your device.

All product descriptions, pricing, and availability are subject to change without notice.

TrustyCart reserves the right to discontinue products or limit quantities at any time.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase a product.

TrustyCart reserves the right to accept, reject, cancel, or limit any order at our sole discretion.

Orders are considered accepted only after successful payment processing or order confirmation.

Customers may cancel orders before shipment by contacting:

Email: contact@trustycart.in

WhatsApp: +91 9730790820

Once an order has been shipped, cancellation requests cannot be accepted.

All returns, exchanges, and refunds are governed by our Refund Policy.

You agree that purchases are for personal use and not for resale.

SECTION 4 - PRICES AND BILLING

All prices displayed on the website are in Indian Rupees (INR).

Prices, discounts, and promotional offers may change without notice.

Customers agree to provide accurate billing and payment information when placing orders.

TrustyCart reserves the right to refuse or cancel orders where pricing errors, technical issues, or fraudulent activity are detected.

SECTION 5 - SHIPPING AND DELIVERY

We currently ship only within India.

Estimated delivery times are approximately 7–8 business days but may vary depending on location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Delivery dates are estimates only and are not guaranteed.

Once products are handed over to the shipping carrier, responsibility for transit delays rests with the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content available on the Services, including logos, graphics, images, product descriptions, text, videos, designs, and website content, is owned by or licensed to TrustyCart and is protected under applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, sell, or exploit any content without prior written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools and services.

Such tools are provided "as is" and "as available" without warranties of any kind.

Your use of third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

TrustyCart is not responsible for the content, privacy policies, security, or practices of third-party websites.

You access third-party websites at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

TrustyCart is powered by Shopify, which enables us to provide the Services.

However, all purchases and transactions made through our store are solely between you and TrustyCart.

Shopify is not responsible for products sold, order fulfillment, refunds, exchanges, or customer support provided by TrustyCart.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy:

https://trustycart.in/policies/privacy-policy

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 - FEEDBACK

If you submit reviews, feedback, comments, suggestions, or recommendations, you grant TrustyCart the right to use, reproduce, publish, modify, and display such feedback without compensation.

You are solely responsible for the content you submit.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or shipping information.

TrustyCart reserves the right to correct such errors and update information without prior notice.

SECTION 13 - PROHIBITED USES

You agree not to use the Services:

  • For unlawful purposes.

  • To violate any laws or regulations.

  • To infringe intellectual property rights.

  • To transmit malware or harmful code.

  • To conduct fraud or abuse.

  • To interfere with website functionality.

  • To scrape, copy, or exploit website content without permission.

Violation of these Terms may result in suspension or termination of access.

SECTION 14 - AGENTS

Automated systems, bots, scripts, crawlers, AI agents, or similar technologies may not access, scrape, or interact with the Services in a manner that disrupts operations, bypasses security measures, or violates applicable laws.

TrustyCart reserves the right to restrict, block, or terminate such access.

SECTION 15 - TERMINATION

We reserve the right to terminate or suspend access to the Services at any time without prior notice if these Terms are violated.

Any obligations incurred before termination shall remain enforceable.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and all products are provided on an "as is" and "as available" basis.

TrustyCart makes no warranties, express or implied, regarding uninterrupted availability, accuracy, reliability, merchantability, or fitness for a particular purpose.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, TrustyCart shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the use of the Services or products purchased through the website.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless TrustyCart, its owners, affiliates, partners, service providers, and employees from claims, losses, liabilities, costs, or expenses arising from your violation of these Terms.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and TrustyCart regarding use of the Services.

SECTION 21 - ASSIGNMENT

TrustyCart may assign or transfer its rights and obligations under these Terms without notice.

Users may not transfer their rights or obligations without written permission.

SECTION 22 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Junnar, Maharashtra, India.

SECTION 23 - HEADINGS

Section headings are included for convenience only and do not affect interpretation.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective upon posting on the website.

Continued use of the Services after updates constitutes acceptance of the revised Terms.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

TrustyCart

Email: contact@trustycart.in

Phone/WhatsApp: +91 9730790820

Address:

Khodad, Pokharkar Mala

Khodad, Maharashtra 410517

India

Support Availability: 24/7